McLanSys Technology has expert teams that specialize in SugarCRM. We have dedicated SugarCRM professionals to customize, track and manage Sales or Sales Professionals.
What is Sugar CRM
SugarCRM is open source Customer Relationship Management software for companies of all sizes. SugarCRM can easily be customized and integrated with other software to allow companies to build and maintain flexible systems. Its core functionality includes sales force automation, marketing campaigns, support cases, project management, leads, opportunities, accounts and more.
SugarCRM mainly comes in three different editions SugarCRM Open Source, SugarCRM Enterprise Edition and SugarCRM Professional. SugarCRM is an outstanding product because of its rich features. SugarCRM can be easily adapted to all types of business environments through providing a more flexible, cost-effective alternative than any other proprietary applications.
SugarCRM Development covers some of the major and crucial business processes
We offer tailored SugarCRM solution to meet the needs of individual clients. Our skilled SugarCRM developers provide you absolute flexibility and hold over the appearance, content and functionality of SugarCRM application. Whether it's a requirement for creating new modules or building an entirely new application, we are capable of both. With our helping hand you can fully leverage the functionality of SugarCRM to beneficiate your business. Our SugarCRM development services not only include transformation from other CRM applications to SugarCRM without losing any critical customer data but also change in SugarCRM versions.
Our knowledge and experience in installing and upgrading Sugar sites make us competent enough to provide SugarCRM maintenance services also. We can maximize resource utilization and cut down processing time by optimizing Customer Relationship Management Software.
We pursue start to finish criteria while delivering SugarCRM solutions. Our strong technical expertise in SugarCRM along with deep understanding of data, systems and business processes allows us to help your organization in implementation and maintenance of SugarCRM Professional/Enterprise in a numerous ways.
- Sales Management
- Marketing Activity Management
- Customer Service Management
- Analytical Reports
- Settings and Administration
- Team Work
Some of the capabilities offered by SugarCRM:
- Sales management: Tracking and sharing opportunities, account management, coordinating activities, monitoring, team management, dashboards, mobile solutions, communication collaboration, etc.
- Marketing automation: Lead management, campaign management, email marketing, sales collateral, campaign tracking, etc.
- Customer support: Case management, bug tracking, knowledge sharing, issue escalation, etc.
- Reporting: Customer segmentation, campaign effectiveness, sales opportunities, customer satisfaction, pipeline visibility, etc.
- Collaboration: Activity management, project management, document management, content syndication, customer self-service, etc.
- Administrative tools: SugarStudio, workflow management, access control, module loader, etc.
Our SugarCRM services include:
- SugarCRM Consulting & Implementation
- SugarCRM Integration with existing systems
- Support and Maintenance
- Sales Force Automation
- Customer Service Tracking
- Corporate Calendar
- Work Flow & Contract Management
- Create Quotes & Invoices
- Manage Customer Information
- Email Campaign Management
- Business Analysis & Process Mapping
- Migration to SugarCRM
- SugarCRM Integration Services
- SugarCRM module development services
- SugarCRM Installation Services
